Refund  & Return Policy

Thank you for shopping at www.yugmani.com.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

We understand that sometimes returns and refunds are necessary. Please read our policy below to understand the process and guidelines for returning or refunding your purchase.

Returns

• Unboxing Video: To process return/refund, please record an unboxing video from all angles and its content on delivery.
• Processed only after we have received and inspected the returned item. The original shipping fee will not be refunded.
• Returns are accepted within 7 days of receiving your order.
• The customer is responsible for the return shipping costs.
• Returned items must be in their original packaging, with all tags attached, and in unused condition.
• Please contact us at yugmani10@gmail.com to initiate a return request.
• Include images of the product received and provide a brief explanation for the return.
• Our team will review your request and provide further instructions.
• Refunds will be processed once the returned item is received and inspected.
• If the return is approved, a refund will be issued to the original payment method.
• If any refund is approved by the company, it will take 14 working days to credited to your source account.
• To make the process easy for you, our courier partner will collect the product directly from your doorstep—no need to ship it yourself.
• Please ensure the item is unused, in its original packaging, and includes all tags. Once we receive and inspect the returned product, your refund will be processed within 14 business days.
• For return requests, please contact our support team with your order details.
• We cannot be held responsible for goods damaged or lost in the return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Exchanges

• We currently do not offer direct exchanges.
• If any exchange is approved by the company, it will be delivered to you within 14 working days.

Exceptions

• Customised products are not eligible for returns or refunds unless they arrive damaged or incorrect.
• Final sale items cannot be returned or refunded.
• Products purchased during sales or offers are not eligible for returns or refunds unless they arrive damaged or incorrect.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please feel free to contact us:

Business Name: Yugmani

Phone Number: +91 9029852565

Support Email: yugmani10@gmail.com

Business Days: Monday to Saturday (9:00 am To 5:00 pm)

Address: New Link Road, Kandivali West, Mumbai 400067, India.

We value your satisfaction and will do our best to assist you with any return or refund inquiries. Thank you for shopping with Yugmani